Terms & conditions
Last updated: 28 September 2026
1. Who we are
Invision Metrics is supplied by AM Ecom ApS, CVR 40055436, VAT DK40055436, Viborgvej 159A, 8210 Aarhus V, Denmark. Contact: hello@invisionmetrics.com.
2. Product and orders
Invision Metrics is downloadable profit analytics software for WordPress and WooCommerce. Review the product description and compatibility requirements before ordering. Purchase enquiries are currently handled by email. An enquiry does not place an order. We confirm the product, total payable price, applicable tax, delivery and payment terms before you accept an order.
3. Introductory offer
The advertised introductory price is USD 59 for the one-store package, including 12 months of updates and email support from the purchase date. The final tax treatment and total are confirmed before ordering. Consumer prices will include applicable mandatory taxes. Any currency conversion or charges applied independently by your payment provider are outside our control.
The offer has no automatic renewal and no per-order fee. No fixed end date or future regular price is promised. Changes to the offer do not change an order already accepted.
4. Updates, support and continued use
The package provides updates and support for one store for 12 months. After that period you can keep using your installed version. Continued compatibility with future versions of WordPress, WooCommerce, PHP or third-party services is not guaranteed without updates. Additional updates and support may be purchased at the renewal price shown at that time; renewal is optional.
Support covers reasonable questions about installation, configuration and reproducible plugin issues. Custom development, general store administration and third-party faults are outside the included support. We do not promise a specific response or resolution time.
5. Software rights and third parties
The licence accompanying the software governs your rights to use, copy and modify it. These terms do not remove rights granted by applicable open-source licences. The one-store package describes the scope of our commercial updates and support. Third-party platforms, accounts and services remain subject to their own terms, availability and fees.
6. Your data and reporting
You are responsible for lawful access to your store and connected accounts, maintaining backups and providing accurate inputs. Reports and scenarios are estimates based on available data and configuration. They do not guarantee business results and are not a substitute for bookkeeping, tax returns or professional accounting advice.
7. Withdrawal, problems and refunds
If you are a consumer buying at a distance, statutory withdrawal rights may apply, normally for 14 days from conclusion of the contract. For digital content, that right can be lost after supply begins only where the legal requirements are met, including your express prior consent and acknowledgment. We do not treat a website visit or purchase enquiry as that consent.
To exercise an applicable withdrawal right, email us with your name, order reference, purchase date and a clear statement that you wish to withdraw. If the software is defective or does not match the agreed description, contact us so we can assess and remedy the issue. Your mandatory rights to conformity, remedies and applicable refunds remain unaffected. No additional voluntary money-back guarantee is advertised.
8. Liability
We are responsible as required by applicable law. Nothing in these terms excludes liability that cannot lawfully be excluded or limits mandatory consumer rights. Keep backups and test changes before using them on a live store.
9. Complaints and governing law
Please contact us first if something is wrong. Danish law applies, without depriving consumers of mandatory protections available under the law of their country of residence. Where eligible, consumers may contact the Danish public complaints system through Nævnenes Hus. Applicable eligibility and fee rules are set by that body.
10. Changes
We may update these terms for future orders. The terms agreed at purchase apply to that purchase unless a change is required by law or separately agreed.